Last Updated: October 2023
Welcome to Astral Shop Outlet Shop! These Terms and Conditions govern your use of our website located at buyoutdoorsgear.com and your purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms.
At Astral Shop Outlet Shop, we’re committed to supporting your outdoor adventures with quality gear and exceptional service. These terms are designed to create a transparent, fair relationship between us and our valued customers.
1. User Responsibilities
As a user of our website, you agree to:
- Provide accurate, current, and complete information during the registration and checkout process
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Use the website only for lawful purposes and in accordance with these terms
- Be responsible for all activities that occur under your account
- Ensure that any products purchased are used in accordance with their intended purpose and manufacturer guidelines
2. Products and Services Description
Astral Shop Outlet Shop specializes in high-quality outdoor gear including:
- Footwear for various outdoor activities (hiking, casual wear, etc.)
- Camping and kitchen equipment
- Fishing gear and watercraft
- Hydration products
- Dog outdoor gear and accessories
We strive to provide accurate product descriptions, images, and specifications. However, slight variations may occur, and product colors may appear slightly different on various device screens.
All prices are listed in US dollars and are subject to change without notice. We reserve the right to limit quantities and discontinue products at any time.
3. Orders and Payment Terms
Order Process
When you place an order:
- You receive an order confirmation email (this is not a delivery confirmation)
- We process orders within 1-2 business days after payment confirmation
- We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your complete payment card information on our servers.
Shipping
We ship globally, excluding Asia and some remote areas. Delivery options include:
- Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
- Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment
Delivery times may vary due to customs processing or regional delays. Tracking information is provided for all orders.
4. Returns and Exchanges
We want you to be completely satisfied with your purchase. Our returns policy is designed with your convenience in mind:
Return Period
You may return most items within 15 days of receipt for a refund or exchange.
Return Process
- Contact our team at [email protected] within 15 days of receipt
- Include your order number and reason for return
- Wait for authorization (we respond within 2 business days)
- Securely package the item with original tags and packaging
- Include the return authorization number on the package
- Ship to: Astral Shop Outlet Shop, 768 Alpha Avenue, RAWLINGS, US 21557
Non-Returnable Items
For health and safety reasons, the following cannot be returned:
- Coffee & Tea Pots (hygiene concerns)
- Cups, Mugs, & Flasks (health protection)
- Dog Coats (intimate animal wear)
- Any used, damaged, or non-original condition items
Refunds
Refunds are processed within 5-7 business days after we receive and inspect returned items. Original shipping fees are non-refundable unless the return is due to our error.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Astral Shop Outlet Shop or our suppliers and protected by international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The Astral Shop Outlet Shop name and logo are trademarks and may not be used without authorization.
6. Limitation of Liability
Astral Shop Outlet Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our products or services
- Any unauthorized access to or use of our servers and/or personal information
- Any interruption or cessation of transmission to or from our service
- Any bugs, viruses, or similar that may be transmitted through our site
Our total liability for any claim related to your use of the site or products shall not exceed the amount you paid for the product(s) in question.
Products are intended for recreational use according to manufacturer guidelines. Users assume all risks associated with outdoor activities and equipment use.
7. Governing Law
These Terms and Conditions are governed by the laws of the United States and the state where our business is registered. Any disputes shall be resolved in the appropriate courts of that jurisdiction.
8. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our site after changes constitutes acceptance of the modified terms.
9. Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Address: 768 Alpha Avenue, RAWLINGS, US 21557
Thank you for choosing Astral Shop Outlet Shop. We appreciate your trust and look forward to supporting your outdoor adventures!
